Privacy policy
This policy explains what information we collect when you visit our website or shop with us in Brunswick, GA, and how we use it.
Information We Collect
When you place an order, request an appointment, or contact us, we may collect your name, email address, phone number, shipping and billing address, and order details. If you make a purchase, payment information is processed securely by our payment provider - we do not store your full card number on our servers.
We also automatically collect some technical information when you browse our site, such as your browser type, device information, and pages viewed, through cookies and similar tools. This helps us understand how customers use the site and keep it running smoothly.
How We Use Your Information
We use the information we collect to process and fulfill orders, communicate with you about appointments, fittings, and order status, respond to questions sent through our contact form, and improve our website and in-shop experience. We do not sell your personal information to third parties.
Third-Party Services
Our website is built on Shopify, and we rely on trusted third-party services (such as payment processors and shipping carriers) to operate our store. These providers only receive the information needed to perform their function, such as processing a payment or shipping an order.
Data Retention
We keep order and customer records for as long as needed to fulfill orders, comply with tax and business recordkeeping requirements, and maintain accurate business records.
Your Choices
You can ask us to update or delete the personal information we hold about you, unsubscribe from marketing emails at any time using the link in those emails, and decline non-essential cookies through your browser settings.
Contact Us
If you have questions about this policy or how your information is handled, contact us at (912) 297-9040 or visit us at 3029 Altama Avenue, Brunswick, GA 31520.
This policy applies to The Grill Masters' Brunswick, GA location and may be updated from time to time as our business practices evolve.